Let's work together to improve member health outcomes
One of AmeriHealth Caritas Northeast's goals is an effort to increase our members' medication adherence. According to a December 2012 report published in the Annals of Internal Medicine, "non-adherence has been estimated to cost the U.S. health care system between $100 billion and $289 billion annually," and to be the cause for at least 10 percent of all hospitalizations.
We are exploring numerous ways to impact medication non-adherence including member outreach and education, as well as collaboration and support with our providers. Our Every Day Matters campaign aim is to educate members about the benefits of taking their daily medications and steps they can take to maintain adherence.
We have put tools and programs put in place to help providers identify members who are struggling to adhere to your care plan. Among these tools are the NaviNet Care Gap Alerts and the Rapid Response and Outreach Team (RROT). The RROT can be reached directly at 1-855-859-4110. For more information, please see the resources section below.
We are targeting this effort to four classes of medications typically associated with chronic diseases:
- Asthma controllers
- Oral hypoglycemic
The American College of Preventative Medicine recommends this SIMPLE technique to help foster medication adherence:
- S - Simplify the regimen
- Adjust timing, frequency, amount and dosage
- Match regimen to patient's activities of daily living
- I - Impart knowledge
- Provide all prescription instructions clearly in writing and verbally
- M - Modify patient beliefs and behavior
- Have patients restate the positive benefits of taking their medications
- Address fears and concerns
- P - Provide communication and trust
- Use plain language
- Provider emotional support
- L - Leave the bias
- Understand health literacy and how it affects outcomes
- E - Evaluate adherence
- Ask about adherence behavior at every visit
- Periodically review patient's medication containers, noting renewal dates
For further details on this technique please view the slide show on the CDC Medication Adherence initiative page located in the resources section below.
- Medication Adherence Care Gap Information (PDF)
- Drug Adherence Linked to Communication
- Why Patients Dislike Taking Medicine and How To Promote Adherence
- Center For Disease Control and Prevention Medication Adherence Initiative Page